Frequently Asked Questions

general

How does CareGharpar work?

Book a verified caregiver, nurse, physiotherapist or doctor for a family member — for a few hours or up to 30 days — even if you live in another city.

Can I book care for someone in a different city?

Yes — remote family care is our core feature. Add your family member's address, book, and monitor care from anywhere.

booking

What durations are available?

Hourly (2/4/6/8 hrs), shift, 12/24-hour, and multi-day bookings from 2 to 30+ days, including custom date ranges.

Can I extend or cancel a booking?

Yes, bookings can be extended anytime, and cancelled subject to our slab-wise refund policy.

trust

Are caregivers verified?

Every provider undergoes KYC, identity verification, and background checks before being listed as Verified.

What if I'm not happy with my caregiver?

Raise a replacement request from the app — we'll find a new verified caregiver at no extra cost.

payment

What payment methods are supported?

UPI, credit/debit cards, and net banking via our secure payment gateway.

nursing

Is home nursing the same as caregiver service?

No — nursing involves licensed professionals for clinical tasks like injections and dressing, kept separate from non-clinical caregiver services.